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The Next Wave of Efficiency: Why Outsourcing Cleans Up on Cost, Quality and Control

In an industry defined by precision and guest experience, a quiet operational revolution is underway. Hotels across Australia are rethinking the way they clean, staff, and manage costs. It’s not just about housekeeping anymore, it’s about transforming one of the biggest cost centres into a performance-driven advantage. MARKET AT A TURNING POINT Australia’s hotel and […]

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Melbourne’s Coolest New Stay is Hiding in Plain Sight

Launched in December 2025, Hannah St Hotel  introduced  a fresh chapter in boutique hospitality to Melbourne’s Southbank precinct. As part of the Collection by TFE Hotels portfolio, the design-forward, culturally attuned property is already turning heads for its considered aesthetic and commitment to connecting guests with its neighbourhood. More than a place to stay, Hannah […]

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Big Builds: The Waterside Hotel

When Sand Hill Road bought the Waterside Hotel eight years ago, it wasn’t a punt, it was a statement of belief. “We bought it because we love this scale of pub,” says Matt Mullins, Company Director of Sand Hill Road. “That thousand-person patron number is the sweet spot for us. We’d spent twenty years in […]

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Introducing Eloise Kerr: The 2025 Victorian Accommodation Awards for Excellence Hotel Industry Rising Star

Passionate about creating connections and finding real meaning behind her work, Eloise is a natural leader and hospitality hero. Nominated by her team at The Westin Melbourne, Eloise was crowned the Hotel Industry Rising Star at the recent Victorian Accommodation Awards for Excellence. Already a hospitality tragic, Eloise cannot imagine carving a career in anything […]

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