self exclusion
The Self Exclusion program is supported by our EGM venues to cover operating expenses.
Participants of the SEGO program have read, understood and signed an application form. Once processed, this restricts their entry to gaming venues they have chosen as part of the application form.
Venue Responsibility
Self Exclusion is an entirely voluntary process. It is an agreement the individual makes with themselves, for themselves. It involves no other person in any responsibilities – legal or otherwise.
Although the venue operator is not legally obliged to enforce the Self Exclusion Program, their endorsement demonstrates a concern for patron wellbeing.
The venue operator and staff should ensure the availability of relevant support information for patrons within the venue.
For further information on our Self Exclusion Program, please visit our FAQs page, or contact the Self Exclusion team on (03) 9654 3491 from 9.00am to 5.00pm Monday to Friday.
If you are contacting us outside of these hours, please leave a voice message or email us on self.exclusion@ahavic.com.au
Other ways to get help: