And it comes with four paws, a wagging tail, and undeniable charm
QT Melbourne is redefining guest experience with the introduction of its first-ever Wellbeing Dog-cierge, Russell. In partnership with Guide Dogs Victoria, the 20-month-old Blonde Labrador Retriever is ready to deliver joy, comfort and and companionship to those who walk through the hotel’s iconic copper doors.
Having taken up residence in late February and affectionately named after his new home at 133 Russell Street, the golden boy’s arrival marks a heartwarming addition to the hotel’s signature quirk and character.
Born on 30 March 2023, Russell received extensive training with Guide Dogs Victoria to assist individuals with low vision or blindness. However, his affectionate nature and playful spirit made him an ideal candidate for a wellbeing role, rather than a traditional guide dog. Now, he’s found his perfect home at QT Melbourne, where he’ll greet guests, lead morning walks, and spread wellness through his irresistible charm.
“We’re incredibly proud to welcome Russell to QT Melbourne. His presence represents not just a commitment to our guests’ wellbeing, but also a deep appreciation for the important work Guide Dogs Victoria does in the community. Through this partnership, we’re able to give back in a meaningful way while creating an environment of joy, connection, and compassion.” Kristen Foat, QT Melbourne General Manager.
Russell’s impact on staff was immediate and significant, Kristen notes a clear shift in morale and energy when Russell is in the room. “Russell has this special way of lifting everyone’s spirits as soon as he walks in. You can just feel the energy shift, and it makes you want to be your best.”
To celebrate Russell’s arrival and strengthen their partnership with Guide Dogs Victoria, QT Melbourne launched a series of pup-friendly experiences with all proceeds benefiting charity. From Pups & Poses rooftop yoga to Deli QT’s dog-friendly menu, there’s an abundance of puppacinos to be enjoyed and experiences available for those with four-legged friends.
QT Melbourne’s partnership with Guide Dogs Victoria highlights their commitment to aligning with charitable causes that resonate with the whole team. “Partnering with Guide Dogs Victoria allows QT Melbourne to give our team a sense of purpose beyond the everyday, showing that what we do can truly impact lives and support causes that matter to staff and encourage meaning in their role beyond the standard scope.“
QT Melbourne
133 Russell Street, Melbourne VIC 3000
T: (03) 8636 8800