News

Recently, Gavin Keegan of PFD Food Services had the pleasure of sitting down with Chef Jake Furst, the talented Executive Chef of Terminus Hotel Fitzroy North and the recipient of the prestigious Chef of the Year award. During their engaging conversation, Jake shared insights into his culinary journey and offered valuable advice for aspiring chefs.  […]

Set above the city skyline, the Ritz-Carlton, Melbourne celebrates ancient stories and vibrant cultures, with stunning design and immersive experiences.   The Ritz-Carlton, part of Marriott Bonvoy’s portfolio of 30 exceptional hotel brands, opened the Ritz-Carlton, Melbourne in March. In doing so, debuting an oasis of elevated luxury in the heart of the metropolis that soars […]

Quality Hotel Wangaratta Gateway was awarded Choice Hotels 2022 International Best of Choice Award at the group’s International “Unstoppable” Convention in Las Vegas at the end of April.  This International Award recognises the Wangaratta hotel as a stand-out Quality branded property and places it among the best in the Choice Hotels International network of over […]

The opening of Dorsett Melbourne heralds the brand’s Melbourne debut, the hotel a key component of West Side Place, a $2.4b development by Far East Consortium, located at 615 Little Lonsdale St at the southern end of the CBD. West Side Place adds vibrance and a brand-new precinct to the heart of Melbourne city, attracting […]

Le Méridien Melbourne draws back the curtain with an impressive debut One of Melbourne’s most historic entertainment sites has been reimagined, following the opening of Le Méridien Melbourne recently. This grand occasion marked the brand’s highly-anticipated reintroduction to Australia. The impressive new hotel development, part of Marriott Bonvoy’s portfolio of 30 extraordinary hotel brands, now […]

On Auslan Day, we would like to thank Special Broadcasting Service (SBS) Australia News for highlighting Emad’s story and the importance of creating inclusive workplaces where everyone feels valued and supported. As a deaf employee, Emad faced significant communication barriers in his profession until the senior management at Mail Exchange Hotel took the initiative to learn and teach Auslan- Australian Sign Language to all staff members to communicate with him. This improved Emad’s work experience and fostered a more inclusive workplace culture at the venue.

Kimberley Malcolm, General Manager of Member Experience and Compliance says, “workplaces should reflect the community they serve. The team at The Mail Exchange Hotel are leading the way, demonstrating all walks of life are not only welcome but valued.”

Let’s learn from Emad’s story and strive to create workplaces that accommodate diverse communication needs. Whether it’s through learning sign language, providing captioning or other assistive technologies, or simply being mindful of different communication styles, we can all play a part in making our workplaces more accessible and welcoming for everyone.

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Welcome Stranger Celebrates over 100 Years in Staff Tenure ​ Welcome Stranger wins ‘Best Gaming Venue CBD’ at 2022 AHA (Vic) State Awards for Excellence At a time when almost a third of our members feel that retaining staff is a challenge for their business, the iconic Welcome Stranger Hotel on Bourke Street is celebrating 110 […]

Simon Cassar from Urban List has recently published a comprehensive guide of the top pubs to visit in Melbourne for this year, and our members are at the forefront of the list. For many years, pubs have been known as a place to gather with friends, savour a tasty parma, and indulge in some cold […]