News

Carlton’s hospitality landscape enters a new chapter with the opening of Crowne Plaza Melbourne Carlton, marking the neighbourhood’s first internationally branded hotel and a considered addition to Melbourne’s inner-city accommodation offering. Positioned on the fringe of Melbourne’s CBD, the hotel places guests at the centre of Carlton, one of the city’s most culturally rich precincts, […]

This year’s Pubovation study tour through Queenstown gave AHA (Vic) members and partners a valuable opportunity to explore one of NZ’s most dynamic tourism and hospitality markets. Across two days, members experienced an impressive cross-section of venues. From community focused pubs and immersive tourism concepts to premium waterfront dining and late-night entertainment venues. While each […]

“When onboarding new staff, I always remind them that hospitality is about making people feel welcome. Good energy, attitude and genuine care for people are what really leave a lasting impact.” Steph is the Social Media and Digital Communications Manager at The Grand Hotel Warrandyte. Although the wider team initially had hesitations around social media, […]

Energy is one of the largest operating costs for hotels, and how it is managed directly impacts hotels profitability. Timing of when a contract is secured is crucial, as even small shifts in market conditions can materially impact costs. At the same time, billing errors can go unnoticed, quietly increasing expenses over time.  At Sheraton Grand Mirage Resort in Port Douglas, a […]

International Women’s Day was celebrated over brunch at 1 Hotels with over 270 industry colleagues where two of Australia’s most influential brewery leaders took the stage for a candid conversation about leadership, identity, and transformation in a changing industry.  Amanda Sellers, Group CEO of Asahi Beverages, and Anubha Sahasrabuddhe, CEO of Lion, were joined by moderator […]

AA (Vic) recently hosted a Hotel Market and Economic Outlook member event. Adam Donaldson, Commonwealth Bank Head of Market Strategy and Rates Research outlined key global events and relevant macroeconomic variables that are currently shaping market conditions.   Key themes        The Middle East conflict is significantly contributing to uncertainty of supply and increased production costs of a range of materials that are critical to the efficient functioning of Australia’s economy.   Oil supply, obviously central […]

As Group General Manager of Riverland Group, Kristin Allen oversees some of Victoria’s best‑known hospitality venues, including Riverland Bar, The Boatbuilders Yard, The General Assembly, Hotel Railway, Naked for Satan and Jetty Road Brewery in Dromana. With such a diverse mix of riverfront, inner‑city and coastal destinations, Kristin has a unique perspective on leading large […]

In a suburb where pubs are stitched into the very fabric of life, the Rising Sun Hotel – or “the Riser,” as everyone calls it – has always stood proudly as one of Richmond’s great locals. “The identity has been driven by locals and visitors to Richmond long before we were involved. Regarded as a […]

Shadow Play by Peppers has introduced Eden, located on Level 46 this reimagined space is Melbourne’s newest premium event destination. Conveniently located in Southbank, this space has been transformed into an intimate, boutique and versatile space that is primed to host memorable moments and milestone occasions. With panoramic views of the Melbourne CBD and beautifully […]

Victorian hotels have long been cornerstones of their communities. They are places where locals gather, milestones are celebrated and connections are formed. From regional pubs to multi-venue hotel groups, these businesses are built on hospitality, service and trust. But behind the bar and beyond the dining room, operating a hotel has never been more complex. […]