Finding a seat in Prahran’s pub scene can be a challenge, especially if you’re looking for a place that checks every box: good food, friendly staff, and plenty of space to settle in for an afternoon session. But The Flying Duck Hotel has long been a go-to for locals chasing that warm, welcoming vibe – […]
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Raising the Bar: How The Rusty Gurnard’s refurbishment is bringing the community together
After months of careful planning and hard work, The Rusty Gurnard has reopened its doors, bringing a fresh new look while maintaining the heart and soul of a true local pub. This renovation is more than just a facelift—it’s an investment in the community, creating a welcoming space where locals can come together, share a […]
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Hospitality Redefined: Savouring unique guest experiences The Melbourne Place way!
A destination to experience Melbourne’s vibrant soul, Melbourne Place offers urban lifestyle accommodation, exemplary dining experiences and contemporary retailers in the heart of the city. The unveiling of an eagerly awaited Melbourne landmark development is complete as Melbourne Place opened its doors to guests, just in time for the bustling summer season. Situated at 130 […]
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Looking back at our regions’ winners: State Awards for Excellence
“I’ve always believed in creating the kind of experience I would love to have myself.” – Anita Hodder, Mitchell River Tavern Some three and a half hours away from Melbourne, in the heart of Bairnsdale, a small-town pub achieved something truly remarkable in 2024. The Mitchell River Tavern’s cocktail bar, The Mitch, won the coveted […]
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‘Best of the Best’ Celebrated in the 2024 AHA National Awards for Excellence Winners
On Monday evening the prestigious Australian Hotels Association National Awards for Excellence took place at the Star Brisbane, with state finalists taking centre stage and attracting more than 700 VIPs and industry guests. We are proud to announce that our very own The Grand Hotel Warrandyte claimed the title for Outstanding Community Service & Achievement, while AHA (Vic) […]
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Adroit Insurance & Risk’s Storm Preparation Tips for Members
STORM PREPARATION TIPS Create a comprehensive emergency plan that outlines protocols for different types of storms or severe weather events. Assign roles and responsibilities to employees, establish communication channels, and ensure everyone understands the plan. Regularly review and update the plan as needed. Safeguard your valuable equipment, machinery, and inventory by anchoring them to prevent […]
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Keeping The Lights Up on Christmas
KEEPING THE LIGHTS UP ON CHRISTMAS Victoria Hotel Spreads Joy to The People of Macedon Ranges Woodend, Victoria – in the heart of the Macedon Ranges stands a historical landmark that has not only weathered the test of time, but has also reinvented itself as a vibrant hub for the local community. The Victoria Hotel, established […]
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Mystery Shopping Case Study with Human Experience & W. Short Hotel Group
W. Short Hospitality is one of Sydney’s leading hospitality groups with more than 30 years experience operating bars, hotels & pubs throughout NSW. The group currently operates 8 iconic and diverse pubs across Sydney and the Mid-North Coast of NSW. An interview with Jen Russell, Managing Director Can you share with us what was going […]
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The Operandio Effect: Enhancing Hospitality at Riverland Group
In the bustling world of hospitality, where every detail matters and the customer experience is paramount, efficient operations are the backbone of success. Riverland Group, a well-established player in Melbourne’s hospitality scene, recognised the need for streamlining their processes to elevate their guest experience. This journey towards operational excellence led them to embrace Operandio, an […]
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Coming Soon: AHA Top Pubs Gear Up for the Good Friday Appeal 2024 Fundraising Challenge
BACKGROUND: GOOD FRIDAY APPEALThe Good Friday Appeal has been supporting The Royal Children’s Hospital in Melbourne for over92 years. From that first year where a total of 427 pounds was raised to the $23,061,320 raised in2023, over $444M has been donated to ensure that the RCH can continue to deliver world classcare for sick children […]
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