In a suburb where pubs are stitched into the very fabric of life, the Rising Sun Hotel – or “the Riser,” as everyone calls it – has always stood proudly as one of Richmond’s great locals. “The identity has been driven by locals and visitors to Richmond long before we were involved. Regarded as a […]
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Shadow Play by Peppers Unveils Eden: Premium Events with a View
Shadow Play by Peppers has introduced Eden, located on Level 46 this reimagined space is Melbourne’s newest premium event destination. Conveniently located in Southbank, this space has been transformed into an intimate, boutique and versatile space that is primed to host memorable moments and milestone occasions. With panoramic views of the Melbourne CBD and beautifully […]
CONTINUE READINGBuilt by the Industry: Why Lived Experience is Shaping the Future of Hotel Operation
Victorian hotels have long been cornerstones of their communities. They are places where locals gather, milestones are celebrated and connections are formed. From regional pubs to multi-venue hotel groups, these businesses are built on hospitality, service and trust. But behind the bar and beyond the dining room, operating a hotel has never been more complex. […]
CONTINUE READINGBalancing the Space Between Locals and Tourists: The Macedon Village Hotel
Just 45 minutes from Melbourne, the Macedon Village Hotel sits in-between city and country. It’s a pub where locals are put first but also attracts many visitors. The bar sings with Monday night members’ draws and Friday night Joker Poker, and weekends bring day-trippers and wine lovers from across Victoria. Publican Sally Gebert says the […]
CONTINUE READING“There’s a Recipe in Every Hotel”: Lessons from Leisa Wheatland’s Career in Hospitality
For Leisa Wheatland, hospitality isn’t just a career, it’s in her DNA. A third-generation motelier and lifelong champion of the industry, she’s lived every side of the business, from hands-on operations and ownership to high-level revenue and strategic advisory. Today, as a specialist accommodation and hotel broker, Leisa helps operators prepare their assets, and themselves […]
CONTINUE READINGThe Next Wave of Efficiency: Why Outsourcing Cleans Up on Cost, Quality and Control
In an industry defined by precision and guest experience, a quiet operational revolution is underway. Hotels across Australia are rethinking the way they clean, staff, and manage costs. It’s not just about housekeeping anymore, it’s about transforming one of the biggest cost centres into a performance-driven advantage. MARKET AT A TURNING POINT Australia’s hotel and […]
CONTINUE READINGMelbourne’s Coolest New Stay is Hiding in Plain Sight
Launched in December 2025, Hannah St Hotel introduced a fresh chapter in boutique hospitality to Melbourne’s Southbank precinct. As part of the Collection by TFE Hotels portfolio, the design-forward, culturally attuned property is already turning heads for its considered aesthetic and commitment to connecting guests with its neighbourhood. More than a place to stay, Hannah […]
CONTINUE READINGThe Battle Facing Live Music in Pubs: Barwon Heads Hotel
Venues that play live music have typically struggled to make ends meet when playing to limited crowd numbers – often times pubs, having a basis of food and beverage sales, have bridged that gap. And what an important gap it is. Before musicians or bands can dream of platinum albums and sold-out stadiums, they need […]
CONTINUE READINGBig Builds: The Waterside Hotel
When Sand Hill Road bought the Waterside Hotel eight years ago, it wasn’t a punt, it was a statement of belief. “We bought it because we love this scale of pub,” says Matt Mullins, Company Director of Sand Hill Road. “That thousand-person patron number is the sweet spot for us. We’d spent twenty years in […]
CONTINUE READINGIntroducing Eloise Kerr: The 2025 Victorian Accommodation Awards for Excellence Hotel Industry Rising Star
Passionate about creating connections and finding real meaning behind her work, Eloise is a natural leader and hospitality hero. Nominated by her team at The Westin Melbourne, Eloise was crowned the Hotel Industry Rising Star at the recent Victorian Accommodation Awards for Excellence. Already a hospitality tragic, Eloise cannot imagine carving a career in anything […]
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